Bangladesh General Insurance Company Ltd. (BGIC)

ABOUT BGIC

Established in 1985 as the first general insurance company in private sector, BGIC has since developed substantially with all the strengths and details prudently essential of an insurance company.

CLIENTS

BGIC’s cardinal aim is to negotiate on the benefit of the customers with their interests as the top most primacy. This philosophy is reverberated in the many individuals and national and multi-national companies who have entrusted their insurance requirements to the company over the years. BGIC believes that when clients are faced with the dilemma of selecting the most appropriate insurance program to suit their needs, they need specialist advice from a team of professionals. At BGIC, the professionals do not react with schemes that fail to take into account the changing circumstance of business environment. Solutions are not offered that fail to provide long term security. Instead, response is given to the needs of the clients’ particular circumstances suiting their business and operations.

CUSTOMER SERVICE

Through this, the core of BGIC’s activities, the company has already created a special image in the insurance arena of Bangladesh. Due to the company’s solid reputation in quick claim settlement, proper guidance and services to the clientele, BGIC to-day has turned into a symbol of glory, fame and popularity. Proudly, the company believes in the philosophy “SERVICE IS OUR STRENGTH,” which the company strongly upholds through all its activities. As a customer service driven company, every employee at BGIC is trained to respond to customer’s enquiries on the spot when advice is most valuable. Insurance policies are presented within hours in the majority of cases. Claims settlements are passed once documentation are clear. Computerization, information technology and management information services have contributed to the rapid turn around of information and guarantee customer satisfaction.

MARKETING

BGIC’s professional and friendly Marketing Executives have the combined strength of knowledge and experience to help the customers in selecting the right insurance coverage to fit their needs. Whenever the customer is faced with a loss, the Marketing Executives and the support personnel are there to deliver the personal, professional service and advice that is needed. Services are provided on both independent advice on the level of cover and type of policy to suit precise needs, and claim lodgment procedures with advice on the formulation of claim through to the resolution of any disputes that may arise.

STRENGTH

BGIC offers both security and stability with:

• A decade of continuous growth and success and a leading insurer in Bangladesh
• Adequate reserves against unforeseen losses and solid reinsurance security and agreements with reinsures
• A dedicated professional management team supported by highly trained staff who can offer sound and reliable advice on risk management
• An evenly balanced and profitable portfolio of risks in the properties, marine, fire motor, engineering and miscellaneous category
• Pioneers among the insurance industry in the private sector to underwrite public issues of share
• The first insurance company to go public and declare highest rate of dividend with a continuous upward trend
• One of the first few companies in the private insurance sector to declare bonus shares
• Actively engaged in the capital market