Company overview
Founded in January 2000, Yiyou.com offers a full range of online reservations and online payments. The current capital is 228 million yuan, with 650 employees, 2.8 million members and more than 13 million service passengers. After opening the station in April 2000, it has been the leader in online travel in China. Not only does revenue continue to grow rapidly, but its operational performance ranks first among domestic travel websites.
Founded: January 1, 2000
Capital: NT$228 million
Number of employees: 650 (2018)
corporate philosophy
"Customer Satisfaction" is the unchanging service tenet of ezTravel. It adheres to the philosophy of "good merchandise, good price, good service, good service, good customer satisfaction", so that customers can enjoy the best quality travel service. From customer-led to achieve customer satisfaction and provide quality customer service. Good travel experience, starting from the first second of contact with Yiyou!
company culture
Core Value: Integrity Discipline! Customer first! Pursue growth! Commitment must be reached!
Our mission
Customer Satisfaction - Care for customers is subject to customer.
Employees are happy - foster team sharing success.
Shareholders are proud - creating stable and reasonable returns for shareholders.
Business strategy
ezTravel combines industry expertise and network technology to emphasize the “rich, low-cost, convenient and innovative” personalized online travel service, creating a business model of economies of scale, high revenue and high profitability.
Target market
ezTravel's main customer base is locked in online users, with high income, high education level and high network age. Among them, 31 to 55 years old have consumption groups, accounting for nearly 70% of the total membership. %.
2. Product Strategy
(1) Individualized travel and group travel are equally important
Modern people do not go abroad as long as they have gone abroad, and go to many countries. They have to have a theme, a purposeful study abroad, and learn the languages and cultures of different countries, especially young students and office workers. Using the Internet mechanism, it is easy to self-organize products to meet the needs of individual needs, and "personal themed on-demand travel" will become the mainstream of the market.
(2) Actively develop "differentiated trend products"
To meet the diversified needs of consumers, enhance core competitiveness to create profits such as: million travel around the world, the world's most tour groups, Tour2.0, big travel and other themed travel, planned travel tickets, international rangers, top trains Tourism, high-speed rail travel, local theme tourism (Pingdong Black Squid Culture Season, Wuhu Sea Fire Season, Flower Expo, top hotels to watch opera...)
3. Pathway strategy
ezTravel is the first travel website with online ordering, storefront, CallCenter and mobile app. After ordering from the Internet/mobile phone, customers can choose to send mail or pick up the goods at each store. The store also provides free Internet access and ordering services for the online transaction, the credit flow of online transactions, and the trust of customers. helpful.
Another CallCenter provides the fastest, complete and convenient travel service for the Chinese!
Future vision to be the most advanced and largest travel service company in the world!
ezTravel is committed to the business of e-commerce in the spirit of "Website Enterprise", which is more scale and professional than the general travel website! Flow, profitability and customer satisfaction rank among the best in the industry and is the largest online travel company in Taiwan. ezTravel is equal to "Online Travel", and online travel is "Easy Travel"!
We are fortunate to have a "transformation of the tourism industry, the birth of Internet technology, the rise of the Chinese market"; "the tourism industry, network technology, Chinese market" to make everything full of possibilities. ezTravel Yiyou.com will hold on to the "good merchandise." The price is cheap. The service is very kind. The belief that customers are satisfied, innovative products, innovative processes, innovative services, innovation scale, and innovative performance! Let ezTravel travel from Taiwan's most advanced travel service company to Taiwan's largest and best travel service company to the world's largest and most advanced travel service company!
Good travel experience, starting from the first second of ezTravel!
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Company overview
Founded in January 2000, Yiyou.com offers a full range of online reservations and online payments. The current capital is 228 million yuan, with 650 employees, 2.8 million members and more than 13 million service passengers. After opening the station in April 2000, it has been the leader in online travel in China. Not only does revenue continue to grow rapidly, but its operational performance ranks first among domestic travel websites.
Founded: January 1, 2000
Capital: NT$228 million
Number of employees: 650 (2018)
corporate philosophy
"Customer Satisfaction" is the unchanging service tenet of ezTravel. It adheres to the philosophy of "good merchandise, good price, good service, good service, good customer satisfaction", so that customers can enjoy the best quality travel service. From customer-led to achieve customer satisfaction and provide quality customer service. Good travel experience, starting from the first second of contact with Yiyou!
company culture
Core Value: Integrity Discipline! Customer first! Pursue growth! Commitment must be reached!
Our mission
Customer Satisfaction - Care for customers is subject to customer.
Employees are happy - foster team sharing success.
Shareholders are proud - creating stable and reasonable returns for shareholders.
Business strategy
ezTravel combines industry expertise and network technology to emphasize the “rich, low-cost, convenient and innovative” personalized online travel service, creating a business model of economies of scale, high revenue and high profitability.
Target market
ezTravel's main customer base is locked in online users, with high income, high education level and high network age. Among them, 31 to 55 years old have consumption groups, accounting for nearly 70% of the total membership. %.
2. Product Strategy
(1) Individualized travel and group travel are equally important
Modern people do not go abroad as long as they have gone abroad, and go to many countries. They have to have a theme, a purposeful study abroad, and learn the languages and cultures of different countries, especially young students and office workers. Using the Internet mechanism, it is easy to self-organize products to meet the needs of individual needs, and "personal themed on-demand travel" will become the mainstream of the market.
(2) Actively develop "differentiated trend products"
To meet the diversified needs of consumers, enhance core competitiveness to create profits such as: million travel around the world, the world's most tour groups, Tour2.0, big travel and other themed travel, planned travel tickets, international rangers, top trains Tourism, high-speed rail travel, local theme tourism (Pingdong Black Squid Culture Season, Wuhu Sea Fire Season, Flower Expo, top hotels to watch opera...)
3. Pathway strategy
ezTravel is the first travel website with online ordering, storefront, CallCenter and mobile app. After ordering from the Internet/mobile phone, customers can choose to send mail or pick up the goods at each store. The store also provides free Internet access and ordering services for the online transaction, the credit flow of online transactions, and the trust of customers. helpful.
Another CallCenter provides the fastest, complete and convenient travel service for the Chinese!
Future vision to be the most advanced and largest travel service company in the world!
ezTravel is committed to the business of e-commerce in the spirit of "Website Enterprise", which is more scale and professional than the general travel website! Flow, profitability and customer satisfaction rank among the best in the industry and is the largest online travel company in Taiwan. ezTravel is equal to "Online Travel", and online travel is "Easy Travel"!
We are fortunate to have a "transformation of the tourism industry, the birth of Internet technology, the rise of the Chinese market"; "the tourism industry, network technology, Chinese market" to make everything full of possibilities. ezTravel Yiyou.com will hold on to the "good merchandise." The price is cheap. The service is very kind. The belief that customers are satisfied, innovative products, innovative processes, innovative services, innovation scale, and innovative performance! Let ezTravel travel from Taiwan's most advanced travel service company to Taiwan's largest and best travel service company to the world's largest and most advanced travel service company!
Good travel experience, starting from the first second of ezTravel!
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