About us

The brands of KTM group demand top performance in all areas

This especially includes our authorised dealers, who provide KTM customers with nothing less than first-class service. So customer intimacy is critical to the success of the organisation. Every year the KTM GROUP invests heavily in growing this area through further development, training and optimisation of the services offered to our customers.

Every area of the business and each customer touch-point shows that the organisation truly lives and reflects the respective brands. Whether it is the sale of vehicles, clothing and accessories, premium performance parts or original spare parts. KTM GROUP insists on high levels of customer service - both in the workshops and showrooms, as well as with dealers providing advisory services and information on the many topics relevant to building an authentic motorcycle experience. A detailed understanding of the larger sales and marketing process is of vital importance - and through ongoing training, KTM provides internal staff with an ‘inside out’ perspective.

Commercial business development places the point of sale at the centre of the brand experience. The KTM GROUP remains in close contact with all dealers via the KTM Motorcycles subsidiaries. This keeps us close to the action, in tune with developments and in touch with market progression, while allowing appropriate products and experiences to be provided through KTM Motorcycles dealers.